If you are thinking about hiring a virtual assistant, personally, we think that is a really smart business move. By having one, not only do you not have to worry about providing an office space for them, but being that you can assign them tasks like answering your emails, updating your social media pages and even doing your bookkeeping for you, virtual assistants simply make your workdays easier and also more productive.
So, once you have found a qualified one, what are the things that you need to do in order to train and manage them? That’s a really good question and we’ve provided you with five tips on how you can achieve those goals below:
Provide a clear and concise list of tasks. The first thing that you should do is write out a comprehensive list of the things that you want your virtual assistant to do. Make sure that you itemize and provide a description for each thing. Also, if you have daily expectations/timelines, you should mention that as well. By providing this kind of information, both you and your virtual assistant can be sure that you’re on the same page.
Schedule a phone or Skype meeting (at least initially). Based on the kind of work that you want your virtual assistant to do, you can probably do most of your communicating via email. However, it’s a good idea to have at least one conversation on the phone or over Skype. That’s because you can usually get a lot more accomplished in a 10-minute conversation than several exchanges of email. Plus, sometimes it’s hard to convey tone in print.
Check-in throughout the day. Until your virtual assistant is able to get used to the “flow of things”, it’s a good idea to check-in with them, either through email or phone, a couple of times per day—just in case they have any questions or you want to clarify something. Just try and avoid doing this every hour on the hour. Too much reaching out could end up distracting them from getting their work done.
Be patient with the process. As you and your virtual assistant are getting to know one another better, it may take a bit of time before everything runs smoothly. That’s why it’s important to be as patient as you possibly can. Acknowledge their strengths. Be sure that your criticism is constructive. Reread your emails back to yourself to make sure they do not appear patronizing or hostile. And when they do a good job, make sure that you make the time to tell them so. The more (consistently) supportive you are, the more productive your virtual assistant will be.
Add some personal touches. Boosting the moral of your virtual assistant is just as important as if you had a personal assistant in a physical office. So, make a point to acknowledge their birthday, celebrate them when they go above and beyond the call of duty and consider offering your virtual assistant some incentives, on occasion. Adding personal touches is a great way to keep a virtual assistant working for you for a very long time. For more information on virtual assistants, visit UassistME.co.